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The Counter Sales Associate II has proven overall knowledge of our counter sales products and systems through technical and on-the-job training and experience. The Counter Sales Associate II fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly,...
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Operates power equipment (i.e. electric pallet, walkie rider, sit-down forklift) in a safe and efficient manner to locate, put away, stack, and move checked-in products to correct storage locations on a daily basis. This includes stocking, filling bin boxes, facing cartons, checking for product mixing, and rotating product where needed; monitoring stock on shelves or bins; replenishing stock from reserves; maintaining control of products in reserve stock area or will call area.
•Receives product by unloading trucks using forklift, pallet jack, electric pallet jack, or by hand.
•Ensures shipments received are in...
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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NEW STORE - BISMARCK, ND!
The Branch Manager directs, promotes, and coordinates branch operations in such a manner that will provide outstanding customer service, optimize branch market share, ensure operational productivity, and achieve the branch’s overall annual budget, mission, and goals. Duties and responsibilities include financial performance, monitoring of operational budgets, inventory management, capital expenditures, staffing, transportation, quality and productivity standards attainment, customer service and...
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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Position responsibilities:
- Ensures Johnstone stores receive the Right Product at the Right Time and in the Right Condition by: monitoring the daily order-filling workload and directing labor needs; checking shipping documents for accuracy; answering questions related to the Shipping department; coordinating emergency or unusual shipments with truck lines; and ensuring Distribution standard operating procedures are followed.
- Ensures a safe work environment by: observing and coaching employees; removing potential safety hazards; maintaining a clean work area through a clean as you work process; and participating as a permanent member of the Safety Committee.
- Maintains department staff by: conducting...
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Operations:
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Directly supervises the Accounting staff (such as Accounts Payable, Accounts Receivable) in the assigned region.
- Manage daily accounting operations by ensuring the accuracy of the General Ledger and documentation of procedures.
- Manage month-end close process, close system ledgers, review all journal entries and reconciliations, as well as the...
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A day in the life:
- Territory & Sales Planning: Researches and categorizes customers based on revenue potential, creditworthiness, and business needs. Develops and updates territory plans, sales forecasts, and goals.
- Customer Engagement & Relationship Building: Initiates and maintains relationships with key decision-makers, regularly engaging customers to understand needs, provide insights, and adjust programs accordingly. Acts as a trusted advisor.
- Sales Execution & Consultative Selling: Identifies customer needs, presents tailored product and service solutions, articulates value, and guides customers through the buying process to close...
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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The Purchasing Associate supports the business through inventory planning, purchasing, and supplier coordination while delivering excellent internal and external customer service. This role ensures inventory is optimized to meet service goals, improve turns, and reduce excess stock by leveraging data and supplier performance to issue timely purchase orders. Join a team that values its people and their impact.
What will you be doing as a Purchasing Associate?
- Forecast inventory needs and align purchasing to maximize service levels and inventory turns.
- Manage material flow to ensure timely delivery and...
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The Office Support Associate will be responsible for providing support to ensure efficient operation of the branch. They will support branch managers and employees through a variety of tasks related to organization and communication. The most common mode of communicate with customers and vendors is via phone and email, ensuring that all administration tasks are completed accurately and delivered with high quality and in a timely manner. Moreover, the Branch Support Associate will maintain professional relationships with customers and assist in increasing sales and marketing of customer training opportunities.
What will you be doing as an Office Support...
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As a Technical Support Specialist, you will provide elite customer service experience by addressing technical support needs for a designated region (three or more branches). The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. This individual is required to visit job sites with customers to offer technical advice, support, recommendations, troubleshooting and when necessary, hands-on application. This person is also able to conduct equipment training for customers as well as staff.
What will you be doing as an HVAC Technician Support...
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The Driver/Mayerial Handler is responsible for receiving, filling, and shipping products accurately and efficiently, as well as ensuring the safe transporting and arrival of products, in a timely manner, to our customers and other store locations. May be assigned all or some of the various warehouse job functions including but not limited to receiving,...
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A day in the life:
- Order Fulfillment: Select products from inventory to fulfill customer orders, ensuring accuracy and timely processing.
- Product Handling: Quickly and accurately receive, inspect, process, and store incoming shipments. Match delivery contents with packing lists to verify accuracy and note any discrepancies.
- Driving: Operate delivery vehicles to transport items to other stores or customer locations. Ensure compliance with safety protocols, maintain a clean driving record, and complete vehicle safety checks before departure.
- Packing & Staging: Prepare, pack, and stage products for inter-store transfers,...
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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The DC Material Handler I position’s primary purpose is receiving, filling, and/or shipping products accurately and efficiently. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, and customer will call.
- Receives product by...
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•Operates power equipment (i.e. electric pallet, walkie rider, sit-down forklift) in a safe and efficient manner to locate, put away, stack, and move checked-in products to correct storage locations on a daily basis. This includes stocking, filling bin boxes, facing cartons, checking for product mixing, and rotating product where needed; monitoring stock on shelves or bins; replenishing stock from reserves; maintaining control of products in reserve stock area or will call area.
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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- Identify new accounts with potential within the Northern New Jersey region, and work to build the business proposition, with the end goal of making those accounts Johnstone customers.
- Develop quality data (consistent, measurable) in support of Sales, Marketing and Product programs and analytics
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- Communicates with manufacturers, suppliers, branch managers, and internal teams to address return-related issues and coordinate the return of non-stock, overstock, discontinued, and warranty-related products. Determines other appropriate action plans as needed
- Reviews and monitors queues in Eclipse daily to adhere to vendor and Johnstone policies to ensure proper credit/warranties are issued.
- Expedites incoming warranty returns and coordinates with the branch to ensure warranty items are thoroughly inspected and entered into the system within terms agreed with the vendor within 3 days of receipt.
- Ensure full compliance with all manufacturer warranty systems and minimize the risk of warranty audit failure by adhering to established guidelines and...
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- Operates power equipment (i.e. electric pallet, walkie rider, sit-down forklift) in a safe and efficient manner to locate, put away, stack, and move checked-in products to correct storage locations on a daily basis. This includes stocking, filling bin boxes, facing cartons, checking for product mixing, and rotating product where needed; monitoring stock on shelves or bins; replenishing stock from reserves; maintaining control of products in reserve stock area or will call area.
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- Manage assigned accounts, by executing sales strategy, initiate contact with existing and potential customers, identify their needs and sell HVAC/R service and products that meet their needs. The above includes:
- Keeping customer information updated
- Managing individual contract and SKU pricing
- Preparing for sales calls specific to the needs of individual customers
- Tracking customer activity and trends
- Creating goals and forecasts per account
- Aligning customer needs with services available through the Johnstone Advantage (e.g., inventory, customer service, warranty, ecommerce, delivery, etc.)
- In conjunction with Sales and Marketing determine market strategies and goals for...
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- Operates power equipment (i.e. electric pallet, walkie rider, sit-down forklift) in a safe and efficient manner to locate, put away, stack, and move checked-in products to correct storage locations on a daily basis. This includes stocking, filling bin boxes, facing cartons, checking for product mixing, and rotating product where needed; monitoring stock on shelves or bins; replenishing stock from reserves; maintaining control of products in reserve stock area or will call area.
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- Plans and directs multiple projects to meet business requirements by: facilitating requirements processes, defining project scope and goals; developing project plans, timelines, resource requirements, risk mitigation plans, and budgets; coordinating project activities, and stakeholder communications; and monitoring project status in order to escalate when needed.
- Coordinates project activities and tasks across internal and external resources, including outsourced third parties, to ensure delivery of project objectives on time and within budget.
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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What will you be doing as a Material Handler?
- Handle the processing of incoming orders from suppliers.
- Meet deadlines and schedules for routine procedures and deliveries.
- Handle shipping/receiving activity including, but not limited to UPS, auto freight, “will call,” store-to-store transfers, and LTL shipments.
- Ensure pick/pack and transfer orders are picked and packed focused on quality and accuracy according to the daily schedule.
- Check-in corporate orders the same day that they are received.
- Maintain the accurate locations for all inventory items.
- Maintain materials in good order and condition during handling, shipping, receiving and storage.
- Ensure cycle counts are...
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The COS Material Handler I position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer will call, and inventory cycle counts.
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The COS Material Handler/Driver is responsible for receiving, filling, and shipping products accurately and efficiently, as well as ensuring the safe transporting and arrival of products, in a timely manner, to our customers and other store locations. May be assigned all or some of the various warehouse job functions including but not limited to...
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Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience. If you are ready to take the next step in your career, apply now.
Position responsibilities:
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.