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The COS Material Handler/Driver is responsible for receiving, filling, and shipping products accurately and efficiently, as well as ensuring the safe transporting and arrival of products, in a timely manner, to our customers and other store locations. May be assigned all or some of the various warehouse job functions including but not limited to...
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This position is responsible for selling the Johnstone Advantage, a combination of our services and products, within a specified region or major geographical area, with special focus on the governmental or other specialty customer. In this role, the incumbent aligns the customers’ needs with the service and products that Johnstone offers, with the goal of helping customers to Save Time and Make Money. This includes developing and implementing sales plans that target specific specialty customers whose organization’s plans align with the long-term sales strategy for the company. This individual will establish new business, grow existing business, and maintain existing accounts through...
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The Account Manager is responsible for driving sales growth by promoting the Johnstone Advantage—a comprehensive offering of value-added services and quality HVAC/R products—within a defined territory. This role focuses on aligning customer needs with tailored solutions that help contractors save time and increase profitability. As a trusted advisor and experienced sales professional, the Account Manager leverages deep industry expertise to build strong partnerships and support the long-term success of our contractor customers. Our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service.
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The COS Material Handler I position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer...
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The Learning & Engagement Systems Specialist designs, manages, and optimizes systems, data, and workflows that power Learning & Engagement across Human Resources. In addition to standard learning and engagement activities, this role supports the organization to scale programs related to onboarding, training, performance, workforce health, and engagement through integrated platforms, actionable insights, and automated tools. By connecting people systems and translating data into meaningful reporting, this role ensures our leaders and our HR team have visibility, efficiency, and data-based insights to improve employee experience and business outcomes.
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We are seeking a dynamic seller to drive long-term growth across a portfolio of HVAC dealer accounts. It is ideal for a sales professional who excels at both relationship management and identifying potential customers. You will be responsible for optimizing profitability within your territory, expanding our customer base, and forming strategic partnerships that position Johnstone as the preferred HVAC solutions provider for residential and light commercial HVAC dealers in Charlotte market.
A day in the life:
- Develop and implement a comprehensive territory business plan that aligns with company growth objectives.
- Manage and grow sales within an assigned...
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The COS Material Handler/Driver is responsible for receiving, filling, and shipping products accurately and efficiently, as well as ensuring the safe transporting and arrival of products, in a timely manner, to our customers and other store locations. May be assigned all or some of the various warehouse job functions including but not limited to...
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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- Builds and maintains long-term, trusted advisor relationships with Distributors, earning credibility through consistent support, insight, and results to promote the adoption of tools, programs, initiatives and improve Distributor satisfaction scores.
- Becomes the JST expert on assigned Distributors to understand their structure, market approach, strategic priorities, and opportunities for improvement resulting in tailored strategies that increase market penetration and revenue growth.
- Visits Distributors and communicates regularly, providing clear visit summaries,...
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- Provides sales leadership and direction for all sales activities across the company, with focused support for the Company-Owned Store (COS) groups, driving revenue growth, gross profit expansion, EBITDA performance, and customer retention.
- Sets the long and short-term business strategy, sales objectives, and budgets within their scope of responsibility. Collaborates with COS senior leaders to set overall strategic direction and decision-making related to sales, identifying areas of opportunity and go-to-market strategies.
- Accountable for company-wide revenue...
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As a member of the Enterprise Applications team, the Quality Engineering (QE) Lead is responsible for establishing and leading a centralized Quality Assurance function to ensure consistent, reliable, and business‑aligned testing across the COS delivery program.
- Defines the QA strategy, standards, and governance model, including entry and exit criteria, defect management, test planning, automation approach, and readiness reporting.
- Builds the foundation for how quality is measured, evidenced, and communicated across D365, eCommerce, and...
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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Position responsibilities:
- Coordinate the Tech Flex training program for customers, including scheduling classes, managing rosters, tracking participant progress, and supporting customer enrollment.
- Promote training programs to customers by communicating schedules, program details, and enrollment opportunities, helping customers identify development paths for their HVAC technicians.
- Plan and coordinate customer events, customer trips, and dealer meetings, including logistics, communications, materials preparation, and onsite support.
- Provide minimal administrative and branch support, such as ordering supplies, directing associate questions to the right...
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The COS Material Handler I position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer...
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The COS Material Handler/Driver is responsible for receiving, filling, and shipping products accurately and efficiently, as well as ensuring the safe transporting and arrival of products, in a timely manner, to our customers and other store locations. May be assigned all or some of the various warehouse job functions including but not limited to...
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Serve as the primary contact for store Accounts Receivable issues, questions and concerns. Process and post daily Accounts Receivable transactions. Provides general assistance in the Accounts Receivable Department.
Operations:
- Scan backup for Miscellaneous Store billings and Branch Mail to ImageNet daily.
- Investigate and...
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The Seasonal Material Handler position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment,...
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In conjunction with the Regional and Operations teams, the Operations Specialist supports the physical layout of assigned properties, works within capital expenditures budget to support Branch service levels, and manages identified safety related projects and programs. This position is responsible for making logistics and safety recommendations and providing fleet management across assigned locations, inclusive of all company-provided vehicles and Material Handling Equipment (MHE).
- Supports the Regional, Market, and Branch Managers as point of contact for facilities, equipment, and fleet related...
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Position responsibilities:
- Develop guidelines, processes, and tools to support the increasing demand for technical sales support across branch locations.
- Provide technical support and troubleshooting assistance to customers and internal employees regarding HVAC-R equipment and applications.
- Assist with on-site field support for difficult or escalated jobs while refraining from performing physical installation, modification, repair, or servicing of equipment.
- Create, coordinate, and...
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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The Seasonal Office Support Associate will be responsible for providing support to ensure efficient operation of the branch. They will support branch managers and employees through a variety of tasks related to organization and communication. The most common mode of communicate with customers and vendors is via phone and email, ensuring that all administration tasks are completed accurately and delivered with high quality and in a timely manner. Moreover, the Branch Support Associate will maintain professional relationships with customers and assist in increasing sales and marketing of customer training opportunities.
- Answers and directs all incoming phone calls....
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The Seasonal Material Handler position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment,...
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The Will Call/Counter Flex position “flexes” between material handler and counter sales responsibilities. Warehouse material handling functions may include (but are not limited to) receiving, order filling, stock replenishment, will call, and cycle counts. On the counter, this position provides prompt and courteous service to customers that includes sales, merchandising, order processing, pricing, product research, and promotional activities. Showroom stocking, organization, and cleaning are required on an as-needed basis.
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Directly manages Vice President, General Managers (VP GMs) of the company-owned store groups and indirectly supports branch personnel reporting to the VP & GMs, supporting operations throughout the Eastern Region. May have direct or indirect reporting responsibilities for other assigned...
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The Regional Operations Manager provides strategic and operational leadership across the assigned geographic, multi branch area to ensure consistent execution of operational standards, exceptional customer service and a best-in-class customer experience. This includes overseeing and directing warehouse operations for the assigned area, ensuring efficient, safe, and customer focused execution. Provides leadership to operations and support teams, develops and implements operational strategies, resolves operational issues, and ensures alignment with regional and company objectives. Accountable for operational performance, financial discipline and warehouse team...
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The Material Handler/Driver is responsible for receiving, filling, and shipping products accurately and efficiently, as well as ensuring the safe transporting and arrival of products, in a timely manner, to our customers and other store locations. May be assigned all or some of the various warehouse job functions including but not limited to receiving,...
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The COS Material Handler I position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer...
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As a member of the Branch Operations Team, the Purchasing Agent is responsible for ensuring product availability to meet customer demand within company financial and service level requirements by assisting with locally-stocked supplier and product management, creating forecasts and purchase orders, and managing product lifecycle activities.
This position will be seated at our Jacksonville, Florida office location.
Position responsibilities:
- Creates accurate inventory forecasts and plans, in conjunction with the Sales and Management teams, to...
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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The Will Call/Counter Flex position “flexes” between material handler and counter sales responsibilities. Warehouse material handling functions may include (but are not limited to) receiving, order filling, stock replenishment, will call, and cycle counts. On the counter, this position provides prompt and courteous service to customers that includes sales, merchandising, order processing, pricing, product research, and promotional activities. Showroom stocking, organization, and cleaning are required on an as-needed basis.
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The Material Handler position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer will...
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The Driver is responsible for ensuring the safe transporting and arrival of products, in a timely manner, to our customers and other store locations. Responsibilities include driving, route sequencing, order verification, loading and unloading orders into company/customer vehicle, return service, sharing feedback from customers, as well as maintenance, upkeep, and repairs of the company vehicles and warehouse equipment. The Driver position is required to possess a valid drivers’ license at all times and must meet all state and federal driving regulations.
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As a member of the Strategic Accounts team, the AR Coordinator serves as a key liaison supporting all Strategic Account initiatives related to Accounts Receivable.
Position responsibilities:
- Serve as a liaison between Accounting, JS Stores, and Strategic Account customers to support all AR related needs.
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The Material Handler/Driver is responsible for receiving, filling, and shipping products accurately and efficiently, as well as ensuring the safe transporting and arrival of products, in a timely manner, to our customers and other store locations. May be assigned all or some of the various warehouse job functions including but not limited to receiving,...
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- Deliver HVAC technical training courses for contractors, technicians, and company employees.
- Conduct classroom presentations, hands-on training sessions, and technical demonstrations.
- Assist in delivering manufacturer product training and certification courses.
- Facilitate training sessions both in person and through online training platforms when required.
- Maintain a professional and engaging training environment that encourages participation and learning.
- Assist the Training Manager in developing HVAC technical training curriculum.
- Create and maintain training materials including PowerPoint presentations, lab exercises, technical guides, and demonstration materials.
- Help update training programs to reflect new products,...
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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- Plans, organizes, and directs large-scale projects and complex or strategic program implementations to meet business requirements by: oversight, coordination and planning of approved and assigned projects identified by IT Leadership and works closely with key leadership across the business functions and vendor partners to provide appropriate communication and ensure delivery of assigned projects.
- Defines and facilitates program planning across multiple cross functional business and technology teams to bring the program end points along multiple work streams into a single...
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The Counter Sales Supervisor ensures smooth operation of the counter sales function within a branch location. The Counter Sales Supervisor is responsible for performing and overseeing day-to-day sales activities for the branch, including coordinating the flow of orders and communications between the counter and the warehouse team, resulting in an excellent level of customer service.In this role, the employee ensures counter sales staff are kept apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the...
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The Driver is responsible for ensuring the safe transporting and arrival of products, in a timely manner, to our customers and other store locations. Responsibilities include driving, route sequencing, order verification, loading and unloading orders into company/customer vehicle, return service, sharing feedback from customers, as well as maintenance, upkeep, and repairs of the company vehicles and warehouse equipment. The Driver position is required to possess a valid drivers’ license at all times and must meet all state and federal driving regulations.
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Responsible for accuracy in processing, monitoring and safeguarding customer payments to the correct invoices/customer account, resolve payment discrepancies, maintain customer records in accordance with company procedures and policies.
Core responsibilities:
• Investigate, research, and resolve payment discrepancies and related concerns.
• Communicate questionable or high-risk account activity to management.
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The COS Material Handler/Driver is responsible for receiving, filling, and shipping products accurately and efficiently, as well as ensuring the safe transporting and arrival of products, in a timely manner, to our customers and other store locations. May be assigned all or some of the various warehouse job functions including but not limited to...
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- Greets customers who walk in the store; greets regular customers by name. Handles multiple customers and customer requests simultaneously while maintaining a friendly and professional manner. Develops good working relationships and rapport with customers.
- Assists customers in making product selections by asking questions and actively listening to identify...
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The Counter Sales Associate II has proven overall knowledge of our counter sales products and systems through technical and on-the-job training and experience. The Counter Sales Associate II fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly,...
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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Position responsibilities:
- Ensures Johnstone stores receive the Right Product at the Right Time and in the Right Condition by: monitoring the daily order-filling workload and directing labor needs; checking shipping documents for accuracy; answering questions related to the Shipping department; coordinating emergency or unusual shipments with truck lines; and ensuring Distribution standard operating procedures are followed.
- Ensures a safe work environment by: observing and coaching employees; removing potential safety hazards; maintaining a clean work area through a clean as you work process; and participating as a permanent member of the Safety Committee.
- Maintains department staff by: conducting...
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A day in the life:
- Order Fulfillment: Select products from inventory to fulfill customer orders, ensuring accuracy and timely processing.
- Product Handling: Quickly and accurately receive, inspect, process, and store incoming shipments. Match delivery contents with packing lists to verify accuracy and note any discrepancies.
- Driving: Operate delivery vehicles to transport items to other stores or customer locations. Ensure compliance with safety protocols, maintain a clean driving record, and complete vehicle safety checks before departure.
- Packing & Staging: Prepare, pack, and stage products for inter-store transfers,...
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Directly supervises the Accounting staff (such as Accounts Payable, Accounts Receivable) in the assigned region.
- Manage daily accounting operations by ensuring the accuracy of the General Ledger and documentation of procedures.
- Manage month-end close process, close system ledgers, review all journal entries and reconciliations, as well as the financial statement reporting and distribution.
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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The Office Support Associate will be responsible for providing support to ensure efficient operation of the branch. They will support branch managers and employees through a variety of tasks related to organization and communication. The most common mode of communicate with customers and vendors is via phone and email, ensuring that all administration tasks are completed accurately and delivered with high quality and in a timely manner. Moreover, the Branch Support Associate will maintain professional relationships with customers and assist in increasing sales and marketing of customer training opportunities.
What will you be doing as an Office Support...