Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world class products, technical expertise, and quality service.

Now is the best time to join Johnstone Supply. Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you.

This position works closely with each branch and store support team members to compile, classify, record, verify and maintain accounts receivable records. This individual works under the direction of the Controller and is part of the Finance team, occasionally helping with accounts payable and other finance functions.

• Sets up new customer accounts.
• Posts customer cash receipts to proper accounts in ERP system.
• Prepares daily bank deposit slips.
• Responsible for contacting assigned customers regarding past due invoices.
• Approves the release of sales orders based on customer credit status.
• Research customer payment discrepancies and makes necessary adjustments.
• Obtains proper sales tax exemption documentation.
• Processes customer credit card payments on account.
• Provides customer month end balance information to affiliated credit group.
• Assists with running monthly customer statements.
• Performs customer account maintenance.
• Posts daily branch cash reports and researches any differences.
• Responds to customer and employee inquiries.
• Assists with special projects as required.
• Performs all other duties as assigned.

• High school diploma or equivalent plus 3+ years of relevant accounts receivable experience, preferably in a fast-paced environment.
• Experience using ERP systems preferably in a distribution or manufacturing setting.
• Ability to form relationships with customers and co-workers.
• Strong customer service skills.
• Proficiency with Microsoft Office products (especially Excel).
• Experience using Formstack or similar automation tool.
• Ability to use internal and vendor websites to assist with problem resolution.
• Strong organizational, analytical and project management skills.
• Detail orientated, proactive, and driven to execute high quality work on time.
• Ability to multi-task and work on various projects simultaneously keeping them on track and providing clear status updates.
• Excellent oral and written communication skills. Bilingual is a plus.
• Ability to use good judgment and discretion with highly confidential information.
• Ability to work independently while keeping manager and management team informed in an appropriate and timely manner.

The physical demands and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, the employee is regularly required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee spends significant time sitting, or standing, walking the facility, and is occasionally required to climb or balance; stoop, kneel, crouch, and lift to 50 pounds.

Work Environment: Combination of typical office environment, warehouse with racks and bins, and wholesale branch environment. Travel occasionally to the various Johnstone Supply branches, with infrequent overnight travel via auto or air.

We’re also interested in hiring a great candidate that holds these values so we can further build a strong company culture: 

• Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
• Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.
• One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
• Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
• Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.

At Johnstone Supply, we recognize that our employees’ growth, well-being, and success drives the company’s success. We offer a competitive wage, in addition to health and wellness benefits including medical, dental, vision coverage, and options for supplemental care. We provide the resources you need to take charge of your well-being, including:

• Competitive Paid Time Off (PTO)
• Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting
• Holiday pay – we recognize and pay our employees for 7.5 holidays per year
• Paid Parental Bonding Time
• Employer subsidized medical, dental, and vision plans
• Employer paid life insurance and short-term disability
• Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance
• 24/7 Access to virtual care/telehealth options
• Health Savings Account (HSA) with employer contribution; Flexible spending accounts (FSA)
• Wellbeing program with opportunity to earn reduced medical costs
• Employee Assistance Program (EAP) for you, and your family
• Tuition reimbursement
• Employee referral bonus program
• Employee service milestone recognition program

We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.

EOE & E-Verify Participating Employer.

Pay: $23.00 - $26.00/hr

Shift: Monday - Friday 8am - 5pm