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Key Responsibilities
- Develop and implement a comprehensive territory business plan that aligns with company
growth objectives.
- Manage and grow sales within an assigned geographic territory, consistently achieving and
exceeding revenue and profitability targets.
- Maintain and deepen relationships with new and existing contractors through consultative
selling.
- Identify, develop and execute strategies to penetrate new accounts and increase share-of-wallet
with existing customers.
- Prepare and present regular reports on territory performance, business development initiatives,
and growth forecasts to management.
- Drive effective solutions for assigned accounts by collaborating closely with...
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The IT Business Analyst facilitates the activities and works closely with appropriate stakeholders in the development, implementation and maintenance of on-going enterprise-wide programs with a primary focus on ecommerce applications to support the business in achieving strategic goals while achieving operational excellence.
This position provides ongoing client support for technical system questions and problems; serves as subject matter expert for designated systems; analyzes and...
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- Account Planning: Develops a thorough knowledge base of customers in the territory. Conducts research to understand customer revenue potential, creditworthiness, business focus and operations, current supplier and manufacturer relationships, and other information pertinent to determining customer fit. Categorizes and prioritizes accounts, and allocates time to highest priorities. Planning and prioritizing daily routes to optimize meeting with the right customers while in particular areas.
- New Customer...
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The Counter Sales Associate fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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The Will Call/Counter Flex position “flexes” between material handler and counter sales responsibilities. Warehouse material handling functions may include (but are not limited to) receiving, order filling, stock replenishment, will call, and cycle counts. On the counter, this position provides prompt and courteous service to customers that includes sales, merchandising, order processing, pricing, product research, and promotional activities. Showroom stocking, organization, and cleaning are required on an as-needed basis.
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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The COS Material Handler I position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer...
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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The Material Handler/Driver is responsible for receiving, filling, and shipping products accurately and efficiently, as well as ensuring the safe transporting and arrival of products, in a timely manner, to our customers and other store locations. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer will call, and inventory cycle counts. This...
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The Senior Communications Specialist develops and executes integrated internal and external communication strategies that support business objectives, associate engagement, organizational change, and Johnstone Supply’s culture and reputation. The role advises leaders, leads complex multichannel initiatives, and creates clear, compelling content for diverse audiences.
Essential Job Results:
- Partners with leaders and cross-functional teams to understand business and audience needs, align stakeholders, develop strategic communication plans,...
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The COS Material Handler I position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer...
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The Material Handler/Driver is responsible for receiving, filling, and shipping products accurately and efficiently, as well as ensuring the safe transporting and arrival of products, in a timely manner, to our customers and other store locations. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer will call, and inventory cycle counts. This role...
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The Training Coordinator is responsible for (1) providing first-line support to users/participants/partners or Johnstone University for both online and in-person training venues, (2) providing Johnstone Distributors with guidance and support for training programs and assisting them in leveraging the training tools and resources available, and (3) ensuring learning data and content is accurate and up to date on Johnstone University.
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The COS Material Handler I position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer...
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The COS Material Handler I position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer...
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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The Driver is responsible for ensuring the safe transporting and arrival of products, in a timely manner, to our customers and other store locations. Responsibilities include driving, route sequencing, order verification, loading and unloading orders into company/customer vehicle, return service, sharing feedback from customers, as well as maintenance, upkeep, and repairs of the company vehicles and warehouse equipment. The Driver position is required to possess a valid drivers’ license at all times and must meet all state and federal driving regulations.
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The Purchasing Coordinator is responsible for facilitating inventory management activities including purchasing and maintaining inventory for multiple locations under the direct supervision of the Purchasing Manager. Reviews forecasts, places orders, provides support to sales and branch staff and is a source for information to others within the Company-Owned Store (COS) group. The employee provides prompt, friendly and professional service to Johnstone locations and vendors.
Essential Job Functions.
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The COS Material Handler I position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer...
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This position manages large-scale implementations and complex projects within the IT department in support of the Digital Strategy and the company’s Strategic Program Roadmap.
- Plans, organizes, and directs large-scale projects and complex or strategic program implementations to meet business requirements by: oversight, coordination and planning of approved and assigned projects identified by IT Leadership and works closely with key...
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The COS Material Handler I position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer...
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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Responsible for Inventory and Quality Control, keeping inventory accurate through audits, inspections and cycle counts.Maintains accurate inventory levels through research...
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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The COS Material Handler II has proven general knowledge of warehouse procedures, equipment, and systems through technical and on-the-job training and experience. The position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse...
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At Johnstone Supply Detroit, our goal is to see our customers (HVAC-R contractors) succeed; earning their trust by providing value. This critical role will enhance brand visibility, create compelling narratives and marketing interactions that resonate with our contractor customers and prospective customers to aid them in helping their businesses succeed. This role is key to employee communication and enrollment as well; executing marketing strategies and tactics across the organization and measuring results. This highly visible role will report to the Director of Customer Experience serving as the lead for regional marketing execution and success and work closely with many roles across the organization.
- Craft engaging...
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The COS Material Handler/Driver is responsible for receiving, filling, and shipping products accurately and efficiently, as well as ensuring the safe transporting and arrival of products, in a timely manner, to our customers and other store locations. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer will call, and inventory cycle counts. This...
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The COS Material Handler/Driver is responsible for receiving, filling, and shipping products accurately and efficiently, as well as ensuring the safe transporting and arrival of products, in a timely manner, to our customers and other store locations. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer will call, and inventory cycle counts. This...
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Business Knowledge
- Develops basic industry related HVAC repair and replace industry; basic knowledge of co-operative.
- Develops basic business acumen with emphasis on wholesale and distribution concepts.
- Develops business knowledge overall Johnstone Supply business as a whole; business model.
- Develops business process knowledge in two or more targeted...
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The COS Material Handler I position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer...
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This position is responsible for selling the Johnstone Advantage, a combination of our services and products, within a specified region or major geographical area, with special focus on the governmental or other specialty customer. In this role, the incumbent aligns the customers’ needs with the service and products that Johnstone offers, with the goal of helping customers to Save Time and Make Money.
- Manage assigned accounts, by executing sales strategy, initiate contact with existing and potential customers, identify their needs...
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This position is responsible for selling the Johnstone Advantage, a combination of our services and products, within a specified region or major geographical area, with special focus on the governmental or other specialty customer. In this role, the incumbent aligns the customers’ needs with the service and products that Johnstone offers, with the goal of helping customers to Save Time and Make Money. This includes developing and implementing sales plans that target specific specialty customers whose organization’s plans align with the long-term sales strategy for the company. This individual will establish new business, grow existing business, and maintain existing...
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The Product Manager supports the customer experience as part of the Vendor Management team
and is responsible for the overall strategy of their assigned product categories throughout the
product’s life cycle. They monitor the current market and evolving customer needs to provide
insights and recommendations related to products, pricing, promotions, and placement. The
Product Manager researches new product options in the category to drive sales and achieve goals.
This individual works closely with their team, external...
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The Driver is responsible for ensuring the safe transporting and arrival of products, in a timely manner, to our customers and other store locations. Responsibilities include driving, route sequencing, order verification, loading and unloading orders into company/customer vehicle, return service, sharing feedback from customers, as well as maintenance, upkeep, and repairs of the company vehicles and warehouse equipment. The Driver position is required to possess a valid drivers’ license at all times and must meet all state and federal driving regulations.
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The COS Material Handler I position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer...
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The Branch Manager directs, promotes, and coordinates branch operations in such a manner that will provide outstanding customer service, optimize branch market share, ensure operational productivity, and achieve the branch’s overall annual budget, mission, and goals. Duties and responsibilities include financial performance, monitoring of operational budgets, inventory management, capital expenditures, staffing, transportation, quality and productivity standards attainment, customer service and communication, safety, regulatory affairs, facility organization, training, administration, and security of the facility. The Branch Manager...
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The COS Material Handler I position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer...
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Position responsibilities:
- Develop guidelines and tools to meet the growing demand for technical sales Provide technical support and troubleshooting for our customers and our employees. Assist in “on-site field support” for trouble jobs but refrain from touching, modifying, repairing or installation of product.
- Create a NATE training program. Also implement technical training for customers and employees to better understand...
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The COS Material Handler/Driver is responsible for receiving, filling, and shipping products accurately and efficiently, as well as ensuring the safe transporting and arrival of products, in a timely manner, to our customers and other store locations. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer will call, and inventory cycle counts. This...
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- Works independently and collaboratively to analyze, improve, configure, and support enterprise applications and integrations.
- Evaluates business requirements, implementing application enhancements, conducting systems and data analysis, improving business processes, and ensuring enterprise applications support operational and strategic objectives.
- Analyze application, integration, and data-related issues to determine root causes and develop corrective solutions.
- Utilize SQL, reporting tools, and...
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The COS Material Handler I position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer...
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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The Driver is responsible for ensuring the safe transporting and arrival of products, in a timely manner, to our customers and other store locations. Responsibilities include driving, route sequencing, order verification, loading and unloading orders into company/customer vehicle, return service, sharing feedback from customers, as well as maintenance, upkeep, and repairs of the company vehicles and warehouse equipment. The Driver position is required to possess a valid drivers’ license at all times and must meet all state and federal driving regulations.
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The Branch Manager directs, promotes, and coordinates branch operations in such a manner that will provide outstanding customer service, optimize branch market share, ensure operational productivity, and achieve the branch’s overall annual budget, mission, and goals. Duties and responsibilities include financial performance, monitoring of operational budgets, inventory management, capital expenditures, staffing, transportation, quality and productivity standards attainment, customer service and communication, safety, regulatory affairs, facility organization, training, administration, and security of the facility. The Branch Manager cultivates and maintains a business culture that is seen by...
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The COS Material Handler/Driver is responsible for receiving, filling, and shipping products accurately and efficiently, as well as ensuring the safe transporting and arrival of products, in a timely manner, to our customers and other store locations. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer will call, and inventory cycle counts. This...
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Manages the overall operation of a warehouse, ensuring customers receive the Right Product, at the Right Time, and in the Right Condition, in a clean, safe, and productive environment. Duties and responsibilities include financial performance, monitoring of operational budgets, inventory management, capital expenditures, staffing, transportation, quality and productivity standards attainment, customer service and communication, safety, regulatory affairs, facility organization, training, administration, and security of the warehouse facility. Incumbents are expected to engage in workforce activities and supplement staffing as...
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company’s partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
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The COS Material Handler I position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer...
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The COS Material Handler I position’s primary purpose is receiving, filling, and shipping products accurately and efficiently. Ensures all products are readily available to be filled and ensures necessary paperwork is completed. May be assigned all or some of the various warehouse job functions including but not limited to receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer...